Frequently Asked Questions About Wood Fuels

Our wood pellets are certified to the highest European standard, ENplus A1. They have a calorific value of min. 18 MJ/kg, a maximum ash content of 0.7%, and moisture below 8%. They are made exclusively from clean wood without chemical additives.

ENplus A1 wood pellets are intended for households and meet the highest quality standards. Industrial DIN pellets have a higher ash content and are designed for large-scale boiler houses or industrial applications where maintenance is performed more frequently.

Our ENplus A1 wood pellets are compatible with all modern boilers designed for pellets. If your boiler complies with the European standard EN 303-5, you should have no issues with combustion or maintenance.

High-quality pellets have:

Uniform colour and diameter (6 mm)
Minimal dust
Moisture content below 10%
No foreign odours
An ENplus A1 certificate on the packaging

With average home heating (approx. 10–15 kg of pellets per day), 1 pallet (960 kg) will last for 60–90 days, depending on the boiler’s efficiency and the home’s insulation.

Pellets must not be exposed to moisture. Outdoor storage is only possible in a completely covered, dry space with ventilation. Direct contact with rain or moisture will cause the pellets to disintegrate.

We recommend decanting pellets into a dry, sealed hopper with no access to moisture. The original bags are only suitable for short-term storage in a dry environment.

We exclusively use wood from local, certified forests – mainly spruce, beech, and oak. All raw materials come from sustainable forest management and are free from chemical treatments.

A loose cubic metre is firewood tipped loosely into a 1 m³ space; a stacked cubic metre is neatly stacked. 1 loose m³ equals about 0.6–0.7 stacked m³. We sell firewood by the loose cubic metre.

Pine sawdust is lighter and has a more distinct scent – suitable for animal bedding or compost. Oak sawdust is denser, absorbs more moisture, and is often used in blacksmithing or as a fuel for smoking.

Yes, especially our alder wood chips are popular for smoking meat due to their mild aroma and even smoke. You can find more information in our article: Buy Alder Wood Chips.

Yes, we supply both mixed and coniferous wood shavings suitable for blacksmithing, agricultural, and industrial use. The shavings are pressed, dry, and packed in 10–20 kg bags.

Yes, all our wood comes from FSC-certified forests, which guarantees sustainable forest management in accordance with the Czech Forest Act No. 289/1995 Sb.

The minimum order is 1 pallet for most products. For some items (e.g., firewood), the minimum order is 1 PRMS (loose cubic metre).

Most products are in stock and ready for immediate dispatch. Within the Czech Republic, we typically deliver within 3–5 working days. For repeat customers, we also offer regular deliveries according to an agreed schedule.

Yes, we regularly deliver to Germany and Poland. For international orders, please contact our team via the Contact Us page for an individual price quote and delivery terms.

Yes, for customers who use pellets throughout the season, we offer subscription deliveries every 6–8 weeks. Simply let us know your average consumption, and we will arrange automatic deliveries.

Yes, we provide individual pricing for orders of 10 pallets or more. Contact us, and we will be happy to prepare a favourable offer based on volume and delivery frequency.

Yes, we issue tax invoices for both businesses and individuals. As a VAT-registered company (VAT ID: CZ05273790), we provide fully tax-compliant invoices with the option to reclaim VAT.